Cancellation Policy - The Asia
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Cancellation Policy

The Asia has four subdivided cancellation policies. Every cancellation policies are clearly stated on the page of each product so that easily can be verified. Please make sure to check the cancellation policy of seleceted product by clicking and viewing the type of cancellation policy before the payment. Customers may cancel the booking after payment has been proceed, however to do so, please check the penalties according to cancellation policy of selected product.

  • Full refund 1 day prior to selected day, except fees & Non-refundable for on selected day

    • A cancellation processing fee of 5 USD will be charged once you request the cancellation.
    • The refund will be made according to the specific cancellation policy that applies to your product, with the exception of the mandatory 5 USD cancellation fee, which will be deducted.
    • The day of cancellation policies is counted from the day before selected day and standard of each day is 00:00(GMT+7) - Please check below example for more specific explain.
    • In the case of a no-show, you will be charged 100%.
    • If the event is canceled due to factors beyond our control, such as weather or any other unforeseen reason, then the refund will be assessed under the discretion of the service provider.
    • Refunds will be credited back to the original credit card used for payment.
    • Refunds will be processed immediately by The Asia but it can be delayed depends on the refund policy of customer's credit card company. Once customer got the cancellation confirm, refund delaying is not The Asia's responsibility.
    • For any further questions about our cancellation policy please feel free to contact us via our Contact Us page.
    Example1 days prior
    Mon, Jul 1
    23:59(GMT+7)

    For a full refund, cancellation must be made a full 1 day prior to 00:00(GMT+7) on the day of selected date.

    Selected date
    Wed, Jul 3
    00:00(GMT+7)

    If the customer cancels after 00:00(GMT+7) of 1 day prior to on the selected date or no-showing on the selected date, 100% of paid amount is non-refundable.

  • Full refund 3 days prior to selected day, except fees & Non-refundable for 1-2 days prior to selected day

    • A cancellation processing fee of 5 USD will be charged once you request the cancellation.
    • The refund will be made according to the specific cancellation policy that applies to your product, with the exception of the mandatory 5 USD cancellation fee, which will be deducted.
    • The day of cancellation policies is counted from the day before selected day and standard of each day is 00:00(GMT+7) - Please check below example for more specific explain.
    • In the case of a no-show, you will be charged 100%.
    • If the event is canceled due to factors beyond our control, such as weather or any other unforeseen reason, then the refund will be assessed under the discretion of the service provider.
    • Refunds will be credited back to the original credit card used for payment.
    • Refunds will be processed immediately by The Asia but it can be delayed depends on the refund policy of customer's credit card company. Once customer got the cancellation confirm, refund delaying is not The Asia's responsibility.
    • For any further questions about our cancellation policy please feel free to contact us via our Contact Us page.
    Example3 days prior
    Mon, Jul 1
    23:59(GMT+7)

    For a full refund, cancellation must be made a full 3 days prior to 00:00(GMT+7) on the day of selected date.

    Selected date
    Fri, Jul 5
    00:00(GMT+7)

    If the customer cancels after 00:00(GMT+7) of 3 days prior to on the selected date or no-showing on the selected date, 100% of paid amount is non-refundable.

  • Full refund 7 days prior to selected day, except fees & Non-refundable for 1-6 days prior to selected day

    • A cancellation processing fee of 5 USD will be charged once you request the cancellation.
    • The refund will be made according to the specific cancellation policy that applies to your product, with the exception of the mandatory 5 USD cancellation fee, which will be deducted.
    • The day of cancellation policies is counted from the day before selected day and standard of each day is 00:00(GMT+7) - Please check below example for more specific explain.
    • In the case of a no-show, you will be charged 100%.
    • If the event is canceled due to factors beyond our control, such as weather or any other unforeseen reason, then the refund will be assessed under the discretion of the service provider.
    • Refunds will be credited back to the original credit card used for payment.
    • Refunds will be processed immediately by The Asia but it can be delayed depends on the refund policy of customer's credit card company. Once customer got the cancellation confirm, refund delaying is not The Asia's responsibility.
    • For any further questions about our cancellation policy please feel free to contact us via our Contact Us page.
    Example7 days prior
    Mon, Jul 1
    23:59(GMT+7)

    For a full refund, cancellation must be made a full 7 days prior to 00:00(GMT+7) on the day of selected date.

    Selected date
    Tue, Jul 9
    00:00(GMT+7)

    If the customer cancels after 00:00(GMT+7) of 7 days prior to on the selected date or no-showing on the selected date, 100% of paid amount is non-refundable.

  • Once payment has been completed, customer can not amend or cancel the booking.

    • Non-Refundable is unavailable for amend or cancellation. Please refer before the payment.